CHC52015  Diploma of Community Services Coordination



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$3899 or $1999 (RPL – if eligible)


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This qualification addresses work across community sector, in organisations involved in community work, community development and community care services and volunteer programs, in a range of settings such as residential facilities, group homes, community agencies and government departments.

These workers:

  • Apply knowledge and skills gained through qualifications or previous experience to resolve problems within organisation guidelines
  • Coordinate specific programs and/or projects and supervise and/or coordinate a limited number of lower classified workers or volunteers and reports to service manager
  • May undertake a first line management role


Possible Job Roles

Occupational titles may include:

  • Coordinator
  • Coordinator, volunteer programs
  • Manager of volunteers
  • Program of service manager
  • Service or program coordinator
  • Supervisor
  • Team Leader
  • Unit Manager

Entry Requirements

To gain entry into CHC52015 Diploma of Community Services Coordination candidates need to have previous work experience in the community sector in a job role that involved:

  • Self-directed applications of knowledge
  • Exercise of independent judgment and decision-making
  • A range of technical and other skills

Qualification Details

A Diploma in Community Services Coordination requires the completion of 14 units in which there are 7 core units and 7 elective options which may be selected to meet specific outcome requirements. A suggested unit combination is shown below.


Suggested unit choices are*:
Manage limited and financial accountabilities CHCADMIN508A
Develop, implement and promote effective workplace communication CHCCOM504B
Maintain legal and ethical work practices CHCCS502C
Provide supervision support to community sector workers CHCCS505B
Maintain an effective community sector work environment CHCCS513C
Meet statutory and organisation information requirements CHCINF505D
Maintain workplace WHS processes HLTWHS401A
Work effectively with culturally diverse clients and co-workers HLTHIR403C
Facilitate support responsive to the specific nature of dementia CHCAC416A
Plan for and provide care services using a palliative approach CHCPA402B
Manage risk BSBRSK501B
Advocate for clients CHCAD401D
Facilitate links with other services CHCNET404B
Supervise work CHCORG406C



*Unit choices shown are a suggestion only and subject to change without notice


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